Care Plans
We Care
Your website deserves to be looked after
Many clients like to believe that once you’ve built and launched your web site, that all of the hard work is done. Realistically, the hard work is just beginning!
CBandC provide a range of Web Site Care Plans designed to allow our clients to leave all of the hard behind-the-scenes work to us. We’ll do all that is necessary to maintain the technical health, integrity, security and continuity of your site.
Along with the stated inclusions in our pricing panel below, some of our Care Plans even include allocated time each month for small site modifications and additions (subject to our terms and conditions).
Plugins
Plugins extend the capabilities and functionality of your WordPress Web Site.
Themes
Themes provide the design cues and stylesheets for your WordPress Web Site.
Wordpress Core
The WordPress Core is the group of files on which your WordPress Web Site is built.
Curated Backups
Our Curated Backups store copies of your site in at least 3 separate locations, ensuring continuity.
WordPress Global Statistics
%
WordPress runs this much of the internet
Attacks on WordPress sites every minute
%
Vulnerabilities caused by WordPress Plugins
%
Vulnerabilities caused by WordPress Core
%
Vulnerabilities caused by WordPress Themes
WordPress is the most hacked CMS of them all.
The statistics from global studies prove the worth of our Care Plans, which keep your WordPress web site secure, up to date and backed up to multiple locations.
Out of the 8,000 infected websites analyzed in a study, 74% were built on WordPress.
8% of WordPress websites get hacked because of a weak password.
But don’t let that scare you off WordPress. Despite the statistics, some of the biggest names use WordPress for their sites:
New York Observer, New York Post, TED, USA Today, CNN, Fortune.com, TIME.com, Spotify, TechCrunch, NBC
Care Plans – Simple and Flexible
Annual and Month-to-Month plans available.
Choose the one that best suits the needs of your business
Simple Care
Annual plan - simple WordPress web sites- Bi-Monthly site health check
- Bi-Monthly updates: plugins/core/theme
- Basic security (Free plugin)*
- Remote monitoring 24/7
- Uptime monitoring (5 minute intervals)
- Full Site Curated Backups every 12 hours (with off-server storage)
- Hourly incremental backups
- Includes 2 hours of maintenance each month**
- Monthly reporting (includes details of Backups, Uptime, Security Events and Updates)
- Ongoing access to Developer Plugin Pro Licencing for the life of the plan***
- Add Curated Backups for $275 per year (inc. GST)
- Month-to-Month plan available at $66 (inc. GST) per month via credit card or direct debit subscription – backups additional
Professional Care
Annual plan - complex WordPress web sites- Monthly site health check
- Monthly updates: plugins/core/theme
- Robust security system (Developer plugin)*
- Remote monitoring
- Uptime monitoring (15 minute intervals)
- Curated Daily Backups (with off-server storage)
- Hourly incremental backups
- Includes 2 hours of maintenance each month**
- Monthly reporting (includes details of Backups, Uptime, Security Events and Updates)
- + Ongoing access to Developer Plugin Pro Licencing for the life of the plan***
- No need to add Curated Backups, as they are included
- + Month-to-Month plan available at $132 (inc. GST) per month via credit card or direct debit subscription
Ultimate Care
Annual plan - Mission Critical WordPress sites- Fortnightly site health check
- Fortnightly updates: plugins/core/theme
- Robust security system (Developer plugin)*
- Remote monitoring 24/7
- Uptime monitoring (5 minute intervals)
- Full Site Curated Backups every 12 hours (with off-server storage)
- Hourly incremental backups
- Includes 4 hours of maintenance each month**
- Fortnightly reporting (includes details of Backups, Uptime, Security Events and Updates)
- Ongoing access to Developer Plugin Pro Licencing for the life of the plan***
- No need to add Curated Backups, as they are included
- Month-to-Month plan available at $264 (inc. GST) per month via credit card or direct debit subscription
- *Site security is an essential part of keeping your web site healthy. The free plugin we use is a well-respected site security system with basic features.
Our Developer Security Plugin provides a much more robust approach, introducing Two Factor Authentication (2FA) for site logins on both the back and front end, brute force attack detection & prevention and, site lockouts for hacking bots and IP addresses with unauthorised access attempts. - **The 2 or 4 hours of maintenance, stipulated within and provided for under any issued and signed Care Plan Agreement, is in place for the necessary maintenance of plugins, themes and WordPress core, as well as agreed minor page or site changes. Your Care Plan Agreement will detail what measures are available under any such documented arrangement.
- **Access to Developer Plugin Licencing is made available where an ongoing Care Plan Agreement is in place. Cessation of a Care Plan will necessitate the purchase of relevant licencing for all Pro version plugins by the Client, as detailed in our Master Services Agreement, a copy of which will be made available for your signature at the time of entering into a contract with CBandC Web Design.